Refund Policy for Digital Products

At backyardinabox.com.au, we are committed to providing high-quality digital products designed to deliver value and practical insights. Due to the nature of digital products, which are accessible immediately upon purchase, we have a strict no-refund policy in place.

No Refunds

All sales of digital products are final. Once a product has been purchased and access has been granted, we are unable to offer refunds, exchanges, or cancellations. By completing a purchase, you agree to these terms and acknowledge that the digital nature of our products makes it impossible to "return" the item in any traditional sense.

Exceptions

Refunds may only be considered under the following exceptional circumstances:

• You were charged more than once for the same product due to a technical error.

• You purchased a product but did not receive access within a reasonable timeframe, and our support team was unable to resolve the issue.

In these cases, please contact us at support@backyardinabox.com.au within 7 days of the original purchase. Include your full name, order number, and a detailed explanation of the issue. We will review your request and respond as promptly as possible.

Technical Issues

If you experience technical difficulties accessing or downloading a product, we are happy to assist. Please reach out to our support team, and we will work with you to resolve the issue. However, technical issues do not qualify as grounds for a refund unless we are unable to deliver the product you purchased.

Fraudulent Disputes

Any fraudulent chargebacks or payment disputes will result in immediate termination of access to all products and services and may be pursued legally.

By purchasing any digital product from backyardinabox.com.au, you are agreeing to this refund policy in full.

If you have any questions prior to making a purchase, we encourage you to contact us for clarification.